Keeping a hospital or medical facility up and running isn’t easy. Most hospitals have backup generators. What happens when a secondary power supply for a hospital goes down? We faced that exact situation during a power outage, and all of our equipment went offline. A quick call to a few local electricians provided no resolution, as most of them were busy with other jobs. We were looking for an emergency electrical repair company or independent contractor that could come out fast. About a dozen calls later, we finally found a local expert that was able to come out quickly to look at the issue.

We spoke to Matt from Electrician to the Rescue over the phone, “We’ll be able to get out there shortly,” We were of course relieved to hear that he would be able to send someone out, “Could you tell me a little bit more about the issues you’re experiencing?” We gave him as much information as we could over the phone, but he said he would need to come out to get a better idea of what we were dealing with. When you’re working with issues that could be the result of hundreds of different variables, you really need to see it in-person.

“There’s just a problem with the generator itself. Faulty wiring.” Inside of a couple of hours, he was able to determine the cause of the issue and immediately replace the bad part in the generator. Apparently, some bad wires and a busted component were causing the generator to short out and shut off entirely. With how quickly he was able to determine the root cause of the issue, we were able to get the generator back online the same day while the power company worked on the lines a few blocks down.

We manage a small specialized cancer treatment centre in the metropolitan area. It’s crucial that our power is online at all times in order to keep all of our equipment working. Since we’re dealing with many cancer patients—some of whom are elderly and ailing—we need to ensure that we have the best setup possible. Sometimes, when you encounter a problem that is beyond the skill and experience level of your in-house technicians, you need to rely on a contractor to get the problem amended. In this case, we were very pleased with the outcome.

There are many local regulations which require facilities like ours to have an operational standby generator. These types of generators provide backup electrical power to our medical equipment in the case of power loss. With a good choice of professional companies in the area who service these types of generators, we can continue to do important work with great peace of mind.

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